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Common Questions &
Measurements

01.

Printed menus: I just wondered if the menu designs on the website to be printed can be changed? eg: colour of font? or if we design the menus, I can you print them for us?

We don’t offer any alternatives to our printed menus. We don’t have a commercial printer and can’t guarantee other fonts, colours. You are welcome to design and bring your own menus however. 

02.

Can we come visit the venue? 

Yes you can! You can see available dates and times here:

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Due to weddings you will need to make a booking if you are hoping to see hotel and wedding spaces. 

03.

Do we need to hire a coordinator or do you provide this service?

In terms of coordination, we do everything related to the venue, ie keeping it clean throughout your stay, emptying rubbish continuously, checking in on the bridal parties to see if we can assist, arranging to take the bride to the ceremony area at a particular time, there for anything you may need from us, and of course everything to do with food and drinks. We run off your timesheet, so you decide the timings of your day and we work to that…we will run our events to your timings, ceremony set up, reception opening, food and drinks, cocktail hour etc. We don’t coordinate your vendors, do your styling, time your music etc so for all those little jobs you may want to hire in a coordinator/stylist or delegate to a friend or family member. Many couples choose to outsource this. 

04.

What time can we arrive onsite? 

You can arrive onsite from 3PM on your arrival day. Guest check-in starts at 3 PM. The ceremony space will be prepared on the morning of the wedding, and the reception hall will be arranged according to your floor plan before your arrival, allowing you to begin styling on arrival. We will set up the tables with tablecloths, napkins, cutlery, crockery and glassware. You can then add your styling, décor, florals etc on arrival. (the day before your wedding).

05.

What is the latest time guests can leave on the final day? 

 Guests must check out of all accommodation by 10 AM, but they are welcome to stay onsite until midday and enjoy the hotel amenities and restaurant. 

06.

Food tasting: Will we sample a variety of options from different catering choices?

Yes. The tasting includes a chef’s selection of dishes from our catering options, featuring entrees, mains, and sides served in a shared feast style at The Lodge Jamberoo. Please book through the provided link. 

07.

Is there food available for purchase onsite, and what does it include?

Our restaurant, Lulu’s, is open for lunch and dinner daily, 12pm - 8.30pm. Fin’s bar is open for coffee each morning.

08.

For lunch on the wedding day, what do other couples usually organise? 

Guests are welcome to get some food from Lulu’s which opens at midday. It’s a good idea to provide guests with timings and make them aware they may need to have lunch prior to the ceremony. They can eat onsite at Lulu's or Jamberoo is 5 mins away if they wanted to go to a cafe. Alternatively, we have had some couples provide food stations, but this is not frequent. 

09.

Do you cater for dietary requirements?

Yes, if you inform us of your guests' dietary requirements in your final documents (food and drinks checklist), our chefs will prepare suitable meals for them. 

10.

What are the wet weather contingency plans for the wedding days?

The terrace at Lulu’s is 19m x 5m undercover and is suitable for most wet weather ceremonies which we will set-up and move all furniture for. We also have Fin’s function room which can be used if necessary. We will discuss wet weather on arrival if necessary and form a back up plan with you.

11.

What are the after-party options for each night? Can we gather by the fire pit with music after closing?

No, all guests must move inside the accommodation after reception ends. It is best to allocate one or two of the rooms as the after party rooms. , but please note if it is loud we will ask the guests to quieten down. If one of our team memebers has to come back repeatedly, we may call the police and you will be charged the call-out fee. 

12.

Do you provide chairs for the ceremony?

Yes, We have 85 ceremony chairs plus 12 wooden pews which seat between 3-5 people. Seated capacity ~133.

13.

Do you provide highchairs for infants during the reception?

Yes, please include this in the seating chart of your final documents. 

14.

Do you have a PA system for our ceremony?

No. Your celebrant will need to provide their own speaker and microphone for the ceremony. 

15.

Do you have speakers?

We have speakers and a microphone suitable for cocktail hour and speeches. Your band or DJ will need to provide their own speakers. Ours can vibe used while they are setting up to play your playlist, during cocktail hour for example. 

16.

Do you have a lectern?

We sure do. It is just plain black! 

17.

Do you provide signage or easels for table allocations?

We have one wooden easel suitable for signs such as a seating chart.

18.

How early can we set up reception tables for decorating? 

The tables will be set up before your arrival. You can add your styling/decor immediately upon arrival.

19.

On the first night, can we bring our own food and cook for everyone?

No, we are a fully licensed venue with a restaurant and bar onsite. No byo food and drinks are permitted. 

20.

Can we supply our own alcohol for the wedding?

No, all food and beverages must be supplied by The Lodge.

21.

Does the celebrant use their own PA system or yours?

They will need to provide their own system

22.

Do you have coffee for the morning of the wedding?

Fin’s bar is open daily for coffee from 8 AM. 

23.

 If we serve cocktails only during cocktail hour, is there a cost per person, or is it charged per cocktail/by consumption?

You will need to pre-purchase these at $20 each so our team can batch them! Please provide final numbers of each cocktail you want to serve in your food & beverage checklist.  

24.

Can I swap out the beers in the bronze package for the silver or gold? 

No, unfortunately, the beers included in the bronze package are fixed and cannot be substituted with those from the silver or gold packages. Each package is designed with specific selections to ensure a balanced offering, so we recommend choosing the package that best suits your preferences. 

25.

What is the minimum bar tab amount, and will any unused funds be refunded if we don’t meet it?

The minimum bar tab is $5,000 for a recovery day, if paired with a package, there is no minimum. Any unused bar tab will be refunded with your bond.

26.

 Is it possible to have a cultural drum performance?

Yes, upon request and approval in writing. Please send through the details so we assess, and if approved we will inform you and will inform our neighbours on the noise. 

27.

Can I play music from my phone instead of hiring a DJ? What’s the reception like on-site?

Yes you could. We recommend getting Spotify Premium and downloading your playlist, as the reception on-site can be quite spotty. The team must be able to monitor sound and be able to control noise. 

28.

What size are your reception tables and do you have sample table layouts?

We have 24 rectangle tables that seat 8 guests each (4 per side) and 10 round tables that seat 8-10 people.
Our rectangle tables are 2.4m x 0.9m. 
Our round tables are 760x1800mm
You can see some sample table layouts here: 

29.

Coordination

We recommend that you have a coordinator who can be the main point of contact between all your vendors and the venue throughout your stay, rather than you having to deal with all the finer details when you should be relaxing and soaking up wedding/holiday vibes.  
 
We are here to help you with all of your wedding needs and questions as they pertain to our venue – so any questions about the hotel, venue, restaurant, our services, equipment, etc etc 😊. But there are a million other little things that you will need help coordinating leading up to the day and also on the day – dress, cake, invites, vendors etc
 
For your wedding we take care of a lot of things including catering, beverages, making sure the venue is stunning, rubbish management, ushering of the vendors to the designated areas, ensuring all vendors have insurance, last minute trouble shooting, helping with any little things such as an extra power lead, a ladder you didn’t know you need etc! On the wedding day, we will checking in on you and your bridesmaids, and the groomsparty, bringing you anything you need, food, drinks, chairs, a steamer etc…you will have a personal point of contact throughout your stay who is on hand to bring you anything you may need.

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However there are still more things for you to consider, such as coordinating all your vendors (music, celebrant, rings, flowers, styling, etc) . Someone to be the boss on the day and work to a run sheet and run all vendors, guests, etc and ensure that everything stays on your schedule. And for this you may want to have someone you can outsource this to, especially so that the vendors have a point of contact who is in control of timings, can liase between the different vendors etc and don’t need to disturb you.

30.

Consultation

Please book in a wedding consultation for 8 weeks our from arrival. This is a 1.5 -2 hour meeting with a wedding team member and can be done onsite or online. You can book here:

31.

Charging Guests

It really is up to yourselves how much your charge guests and how much of the venue hire you want covered by guests. Plus any extras you’re adding on. If you go to www.eventbrite.com.au and look up The Lodge you can see what some other couples are charging. Most charge $200-$350pp.
 
We would suggest charging per person, rather than per room, as guests won’t know who’ll they’ll be sharing with, as you’ll decide that once you have all your rsvps.
 
Below is an example of how some couples word the accommodation side of things on their wedding website:
 
The cost to you is $350 per person and includes:
- Accommodation for 2 nights
- Welcome gift
- Access to the property’s facilities: firepits, games, tennis, pool, 
- Welcome Night - Dinner & drinks
- Group Yoga Class (very optional)
- Wedding Day Breakfast
- Wedding Reception Dinner & Drinks
- Day after Recovery Breakfast
 
You decide the room rate. You allocate the rooms. You can charge more or less than what our online prices are, your guests are getting a lot more than regular hotel bookings, breakfast, yoga for example. As you decide the guest list I really would not recommend letting guests choose their own accommodation, it would be too hard to manage and guests will end up not getting their first preference. You provide us with your room allocation once you know who’s attending and guests get check in details from us, prior to arrival.

32.

Checklist 

  • 3-6 months prior to arrival - book in menu tasting

  • 3 months prior to arrival - venue hire must be paid in full

  • 3 months prior to arrival - 50% food and drinks deposit due based on estimated numbers

  • 8 weeks prior to arrival - book a wedding consultation with a team member to go through final documents and any questions you have as you finalise the finer details.

  • 6 weeks prior to arrival - food and drinks checklist with final menu choices and final numbers due. Plus all other documents are due now too: 

        • Food and drinks checklist - priority

        • room allocation

        • run sheet

        • final checklist

        • table layout plan for reception 

        • seating chart with dietary guests located

33.

Table Layouts

You can see a table layout plan on this page: https://www.thelodgejamberoo.com.au/resources and some dimensions and layout samples here: https://www.thelodgejamberoo.com.au/weddinghall

 

You will send us the table layout plan as you wish to have everything laid out, 6 weeks prior to arrival. We will be in touch to gather this and other details about 3-4 months prior to arrival 

34.

How are vendors meals served and where?

 Usually vendor meals are served out on the wedding deck or in the wedding garden, not in the wedding hall. They are served once the mains have all been placed on you and your guests tables, unless discussed with us otherwise. 

35.

Can we book Lulus or the Champagne Garden for arrival night?

You can book as much of the champagne garden as needed for the arrival night, or inside Lulus too. Both areas are still open to the public but you will be given the space needed for your numbers.

© 2022 by The Lodge Jamberoo 

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